Program: Service Design, Entrepreneurship, Business Design
Menu: Prototyping and testing of services
Duration: One day, four hours in the morning and afternoon
Category: Tools

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A tablespoon of the course:

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This course is ideal to transform your ideas into "reality", you will be able to test how they are perceived by your potential clients, transform them and try again... A dynamic, fun process loaded with ideal insights to create the ideal product or service. We say "reality" since you will build with materials that you have on hand, cardboard, rubber, paint ... in short, whatever you need to create your prototype. This course has been designed under our “Learning by doing” methodology which allows us to apply the tools learned in a dynamic and fun way.

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Aimed at:

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Independent professionals who provide services, Entrepreneurs, Managers of service companies, Managers and Administrators linked to customer service, face-to-face, virtual and customer service. Marketing Directors, Sales Directors, Heads of Area, Supervisors and Personnel linked to the Culture, Tourism and Catering sector. Public workers.

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Takeaway:

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You will taste the wonder of prototyping and testing. You will know what your potential clients like the most, and you will be able to enjoy a wonderful dose of insights. You will be able to follow our prototyping and testing recipe whenever necessary. Mmmm!

 

Keywords: services, tourism, culture, health, public services, banking services, professional services, health services, after-sales services, customer service, service design, service design.

 

For more information on availability or reservations please request a meeting with our team.