the post-institutional learning space
Design Thinking for Sales
Program: Service Design, Entrepreneurship, Business Design
Menu: Design Thinking for sales (DT sales)
Duration: One day, four hours in the morning and afternoon
Level: Specialized
A tablespoon of the course:
ā
Design Thinking, in addition to being one of the most powerful methodologies to solve problems and challenges in companies, can be focused on specific issues. In this case, the focus will be sales. It is necessary to innovate in various aspects, of course the fact of selling cannot be left behind. The creativity of Design Thinking will help you explore this topic further, you will be surprised what you can achieve. This course has been designed under our “Learning by doing” methodology which allows us to apply the tools learned in a dynamic and fun way.
ā
Aimed to:
ā
Independent professionals who provide services, Entrepreneurs, Directors of service companies, Managers and Administrators linked to customer service, face-to-face, virtual and customer service. Marketing Directors, Sales Directors, Heads of Area, Supervisors and Personnel linked to the Culture, Tourism and Catering sector. Public workers.
ā
Take Away:
ā
You will taste a delicious dose of Design Thinking with a key ingredient, sales. You will focus on the five elementary steps of this methodology; understand, define, devise, prototype and evaluate to cook creative ideas in your company or startup. Delicious!
Keywords:
Services, tourism, culture, health, public services, banking services, professional services, health services, after-sales services, customer service, service design, service design.
For more information on availability or reservations, please request a meeting with our team.