Design Thinking for Negotiation
Program: Service Design, Entrepreneurship, Business Design
Menu: Negotiation Canvas
Duration: One day, four hours in the morning and afternoon
A tablespoon of the course:
Negotiations are part of our life. We can find them both professionally and personally. The negotiation canvas is an extremely effective tool to perform this action. It is used in cases such as negotiation contracts between partners or suppliers, in project proposals, with clients, among others. This course has been designed under our “Learning by doing” methodology which allows us to apply the tools learned in a dynamic and fun way.
Independent professionals who provide services, Entrepreneurs, Managers of service companies, Managers and Administrators linked to customer service, face-to-face, virtual and customer service. Marketing Directors, Sales Directors, Heads of Area, Supervisors and Personnel linked to the Culture, Tourism and Catering sector. Public workers.
A delicious recipe that will help you work on your motivations, goals and arguments, as well as those of your opponent. It will systematically guide you through the entire negotiation process. Mmmm… the perfect recipe to have on hand in business.
Keywords: services, tourism, culture, health, public services, banking services, professional services, health services, after-sales services, customer service, service design, service design.
For more information on availability or reservations please request a meeting with OUR TEAM.