1-a-1 in Barcelona
Individual support for businessmen, entrepreneurs and professionals interested in solving challenges in innovation issues, design of services in their business
We offer two individualized training programs:
Startups in the field of Service Design Thinking, starting his own agency in this field and becoming a thought leader for Service Design Thinking. The second program focuses more on Service Design Thinking within large Corporations or NGOs.
Second, you can even join our team in Barcelona. We will include you in real projects and organize inspiring visits to other agencies or companies. This way you can immerse yourself in the world of Service Design Thinking, optimize your training skills, learn by doing, and make sure we train the specific tools and knowledge you are looking for.
We will always develop an individual program to meet your specific demands, but to give you an example of individual 'Learning by Doing' programs we offer:
Day 1 Morning> ACTIVE LISTENING
A short and interactive introduction to Service Design Thinking. What is it, where does it come from and why now? What are the challenges? What are the main "schools of thought" within service design? What are the key case studies? What tools can you use? Where can you find more information?
Day 1 Afternoon> LEARNING BY DOING
The focus for the afternoon program will be on the practical part, learning by doing. The tool we will practice is: Customer Journey Mapping. We will prepare some interesting challenges and people and train you in Customer Journey Mapping: customer interaction with service. Ethnographic research, interviews with business owners, people on the street. Service Fellow App and translation of findings in Persona's & Customer Journeys.
Day 2 Morning> ACTIVE LISTENING
Working in cases: financial services, insurance services, telecommunications services, IT, government services, NGO, fashion, luxury leisure, tourism, health. And teleconference sessions with our associates and team members around the world to discuss specific cases or topics.
Day 2 Afternoon> LEARNING BY DOING
Working on a live case with members of the DesignThinkers Group team. Guided by a Senior Consultant from Designthinkers Group, you will gain the experience of facilitating a co-creation session.
Day 2 Night> NETWORKING
We would like to invite you to dinner and discuss your specific business case and share our experience and knowledge on starting a Service Design Thinking Agency and creating a network.
Day 3 Morning> LEARNING BY DOING
Training the StartUp Canvas and Roadmapping / Blueprinting.
Day 3 Afternoon> NETWORKING
Visit to other agencies or design departments.
Contact us for more information about personal training programs *.
*Cancellation policy: one week in advance 50% refund, cancellation after that period without refund. Vouchers can be passed on to another person with the written approval of the organizer. 21% VAT not included for Spanish companies or private persons and for private persons without VAT number outside of Spain